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Well, after weeks of trying to convince myself that I did not need another speedbag, I gave in and ordered this bag:
I ordered it on 12/06 and it was delivered on 12/10. I paid 34.99 (phone order). On 12/11 I noticed the 24.99 web price. I called twice to see if they could credit me the 10 bucks. The first rep started to accomodate me, and then quickly changed his tone. He said that the 24.99 online price was a misprint. The price was "too low" for that bag.
The next day, a different rep told me that I absolutely could not receive a credit. He said that customer service reps had no advance knowledge of online discounts or price reductions. I then told him about my conversation with the first rep and about the "misprint." The 2nd rep then put me on hold, and after about 30 seconds returned to tell me that the 24.99 was indeed a misprint. Each rep told me the price would be corrected very soon. Well, it is not yet corrected, and that's because they are full of crap!! The 24.99 is the correct price - it is listed as an online special. What dishonesty and some nerve to feed me a line of crap just to avoid doing a favor for a loyal customer.
What do you guys think? Am I making a big deal of it? It's the principle of the matter that I am concerned with.
P.S. After viewing Tim's very helpful bag comparison pic, I decided that the 8 x 5 would be too small. So I ordered the 9 x 6 and it was right on the money. Perfect size and nice shape. Great rebounds, I'll post pics soon.
I ordered it on 12/06 and it was delivered on 12/10. I paid 34.99 (phone order). On 12/11 I noticed the 24.99 web price. I called twice to see if they could credit me the 10 bucks. The first rep started to accomodate me, and then quickly changed his tone. He said that the 24.99 online price was a misprint. The price was "too low" for that bag.
The next day, a different rep told me that I absolutely could not receive a credit. He said that customer service reps had no advance knowledge of online discounts or price reductions. I then told him about my conversation with the first rep and about the "misprint." The 2nd rep then put me on hold, and after about 30 seconds returned to tell me that the 24.99 was indeed a misprint. Each rep told me the price would be corrected very soon. Well, it is not yet corrected, and that's because they are full of crap!! The 24.99 is the correct price - it is listed as an online special. What dishonesty and some nerve to feed me a line of crap just to avoid doing a favor for a loyal customer.
What do you guys think? Am I making a big deal of it? It's the principle of the matter that I am concerned with.
P.S. After viewing Tim's very helpful bag comparison pic, I decided that the 8 x 5 would be too small. So I ordered the 9 x 6 and it was right on the money. Perfect size and nice shape. Great rebounds, I'll post pics soon.
repeatedly.
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